FAQ?
How long does shipping take?
How long does shipping take?
We typically process orders within 1-5 business days, and 7-21 business days for international orders
Do you offer free shipping?
Do you offer free shipping?
Yes! We offer free shipping on orders $79.99 and above
Can I track my order?
Can I track my order?
Absolutely! Once your order ships, you'll receive a tracking number via email so you can monitor your package's progress.
What is your return policy?
What is your return policy?
A 5% restocking fee applies to customer-initiated return, and return shipping is the buyer's responsibility
How do I exchange an item?
How do I exchange an item?
Contact our customer service team with your order number and the item you'd like to exchange. We'll guide you through the process.
What payment methods do you accept?
What payment methods do you accept?
We accept all major credit cards, PayPal, and other secure payment methods available at checkout.
Are prices shown in USD?
Are prices shown in USD?
Yes, all prices are displayed in US Dollars (USD).
Are your products authentic?
Are your products authentic?
Yes, we guarantee that all our products are 100% authentic and sourced from authorized suppliers.
Do you restock sold-out items?
Do you restock sold-out items?
We do our best to restock popular items. Sign up for restock notifications on product pages to be notified when items become available again.
How can I contact customer service?
How can I contact customer service?
You can reach us through our contact form, email, or phone. We typically respond within 24 hours during business days.
What are your business hours?
What are your business hours?
Our customer service team is available Monday through Friday, 9 AM to 5 PM.